Supporting access to virtual care for children, youth and adults who have mental health and addiction challenges


Posted on Thursday October 15, 2020


Donate an old mobile phone, tablet or laptop to help our community during COVID-19

PEMBROKE - Between now and March 31, 2021, The Phoenix Centre for Children and Families, Renfrew County’s accredited children’s mental health centre, in partnership with the Champlain Mental Health & Addictions COVID-19 Task Group, are making a call for donations of any unused or surplus electronic devices that county residents may have at home or in the office.

The Phoenix Centre and the Champlain MH&A COVID-19 Task Group, which is focused on creating a virtual care service delivery system with the knowledge, equipment and support to provide effective and efficient services to vulnerable populations in response to COVID-19, are working with agencies throughout the Champlain region to make mental health and addiction services accessible to individuals or families needing help through virtual platforms.

Unfortunately, not everyone in the region’s various communities has access to mobile phones, tablets, laptops or even reliable internet that is compatible with virtual platforms. A donated device that still works but is no longer being used will be put into the hands of a person needing mental health and/or addictions support during this challenging time.

This project covers children, youth, adults and seniors in the Champlain Region - which includes Ottawa, Prescott Russell, Renfrew County, Leeds & Grenville, Stormont, Dundas and Glengarry.

To make sure the devices will be able to assist in the virtual care program in the best way possible, donated devices must meet the following requirements: power on, have a charging cord, be unlocked (if applicable), not be blacklisted, have a functional screen (minor, non function limiting scratches are fine), functional headphone jack, operating systems (not applicable for non-Smart Phones).

• Smart Phones and Tablets: iOS 8.0 or newer, iPad OS 13 or newer, Android 5.0x or newer

• Laptops: macOS X with macOS 10.9 or newer, Windows 7, 8, 8.1 or 10 Home, Pro or Enterprise.

If you have any questions or are unsure that the donation will meet these requirements, please contact Jessica Rowsell by phone at 1-613-735-9565 or by email at and it will be verified for you. She can also provide drop off locations or make arrangements for pick up.

All device donations will be wiped to the highest data security standards and uploaded with all the required platforms and applications to support the recipient. If the donor includes their name and email address, a tax receipt will be issued if the value is assessed over $20.

The Phoenix Centre and the Champlain Mental Health & Addictions COVID-19 Task Group would like to thank the United Way East Ontario and their Emergency Community Support Fund (ECSF) for being able to provide financial aid in order to support the Champlain Region.